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Customer Support Executive (Furdeco)
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Job Details
- Job Title: Customer Support Executive – UK Process-Fresher
- Opening Location: Mohali
- Working Days: 5 Days + Alternate Saturdays
- Experience: 0–3 Years
Job Description
We are hiring Customer Support Executives for our UK-based process. The role involves handling customer queries, ensuring smooth communication, and delivering a high-quality customer experience.
Key Responsibilities
- Handle customer queries via calls, emails, or chat
- Provide accurate information and resolve customer issues
- Maintain a high level of customer satisfaction
- Document interactions and update records in the system
- Coordinate with internal teams for query resolution
Requirements
- Good communication skills (verbal and written)
- Basic computer knowledge
- Customer-focused approach and problem-solving skills
Preferred Profile
- Experience in voice or blended process (BPO preferred)
- Confident and professional communication
- Ability to work in a fast-paced environment
Job Type
- Full-time, Fresher
- Permanent
Benefits
- Health insurance
- Paid time off
- Provident Fund
Work Location
- In person