IT Admin

Experience in a basic IT administration, web support, or data entry role.  Familiarity with content management systems (CMS) and/or customer or supplier web portals.  Basic understanding of image formats, resizing, and web image optimisation.  Good attention to detail and accuracy when handling repetitive administrative tasks.  Basic troubleshooting and problem-solving skills for common IT and portal issues.  Good written English communication skills for liaising with UK-based colleagues.  Ability to follow defined processes, style guides, and instructions consistently.  Comfortable working with standard office and image-editing software.

Key responsibilities

Upload, resize, and format images and other digital assets for company websites and customer portals, ensuring correct sizing, quality, and brand consistency.  Update and maintain website and portal content, including product information, pricing, and promotional material, in line with business requests.  Perform routine data entry and content administration within web content management systems (CMS) and customer/supplier portals.  Carry out quality checks on uploaded content to confirm correct display across devices, browsers, and page layouts.  Log, track, and progress support requests through the IT service desk/ticketing system within agreed timescales.  Support portal user administration, including account set-up, access changes, and password resets.  Maintain and organise a digital asset library of images, logos, and documents for ease of reuse.  Liaise with marketing, sales, and IT colleagues to understand content requirements and priorities.  Escalate more complex technical, system, or access issues to the appropriate IT team member.  Maintain clear records and documentation of tasks completed, processes followed, and content changes made.  Support user adoption of portal features through clear guidance and communication.